Returns & Exchanges
At Gameology, we want you to be fully satisfied with your fashion haul, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.