Frequently Asked Questions
Everything you need to know about leveling up your wardrobe.
What is the standard shipping time for Gameology orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout.
How do I ensure I'm ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Are the materials used in Gameology apparel sustainable?
We are committed to quality and ethics. Many of our collections utilize organic cotton and recycled polyesters. Specific material compositions are listed in the product description of each item.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.